More than 1800 advisors throughout France

This privacy policy has been applicable since 25 May 2018. It forms an integral part of the contractual relationship that we have entered into together in connection with your requests for information.

 

Scope

This privacy policy applies to DIGIT RE GROUP and all its subsidiaries. The subsidiaries of DIGIT RE GROUP are:

  • SAS CAPI under its trade name CAPIFRANCE

  • SAS OPTIMHOME

  • SAS REFLEXIMMO under its brand toutvabiens

  • SASU IMMOBILIER NEUF

  • SAS DILI

 

Respect for your personal data

We are aware that the use and sharing of your personal data is a major concern for you, and we are committed to respecting your privacy, protecting your personal data and using it in a transparent manner.

By browsing our site, filling in the various contact forms or by any other means of communication, you expressly agree that DIGIT RE GROUP or one of its subsidiaries may collect, process, store and use the personal information referred to below and in accordance with this policy.

 

Person responsible for processing personal data

The company DIGIT RE GROUP, a SAS with capital of 41,719,830 euros whose registered office is at the following address: Immeuble Diver'City, 639 Rue du Mas de Verchant 34170 CASTELNAU-LE-LEZ, and registered in the Montpellier Trade and Companies Register under number 798 979 852, represented by its Managing Director Olivier COLCOMBET.

 

Categories of personal data collected and processed

Any personal data that identifies you directly, such as your surname, first name, postal address, e-mail address or telephone number, or indirectly, such as computer traces left by your browsing on the Site or your IP address (the virtual address of your computer), is considered to be personal data and is processed as such. We therefore collect and process all the information you send us via our site or by any other means.

You may choose not to provide us with certain personal data. In this case, you may be deprived of services that we would not be able to provide without the data you choose not to provide. As far as possible, we endeavour to maintain your full ability to use our services, even if you have not agreed to provide us with your personal data.

Your personal data may be collected on our websites under various headings or when you use our services.

In this context and in order to satisfy your requests, we are likely to collect your data below:

  • Title, surname and first name,

  • Date and place of birth,

  • Postal address,

  • E-mail address,

  • Telephone number,

  • Marital or extra-marital status,

  • Gender,

  • IP address of the terminal or SDK (Software Development Kit) number of the Application used

  • Information relating to browsing and interactions with the Services, the Application and/or the Website (search history, forms, cookies, etc.),

 

In addition to the above, and if applicable, if the individual is also a professional and is likely to enter into or is entering into a contractual relationship with us:

  • Their intra-Community VAT number

  • Bank details (RIB)

  • Its RSAC number

  • Details of the natural person's parentage

  • Photograph

 

To use the website of our company or one of its subsidiaries and to transmit your personal data, you must be at least 16 years old. It should be noted that it is impossible for us to determine the age of the user; in any event, in the event that we identify that any personal data collected is that of a minor under the age of 16, we undertake to delete it.

 

Purposes of the processing

The collection and processing of your personal data enables us to offer you an optimal, professional and personalised service. You therefore agree that we may use your personal data for the purposes set out below:

  • Responding to and tracking your requests and learning more about your needs,

  • To provide you with all our available services or those of our partner companies,

  • To keep you informed of the Company's news and any benefits you may enjoy via the newsletter or to receive commercial information by electronic communication,

  • To improve our services and the use of our sites and services,

  • Managing your testimonials on services or content,

  • To compile and manage files of customers and prospective customers,

  • Drawing up statistics on traffic on its Site or, more generally, all commercial statistics and all studies relating to the property market,

  • Carry out canvassing operations such as managing technical canvassing operations, carrying out loyalty-building, canvassing or survey operations, or carrying out solicitations, surveys or satisfaction studies,

  • Carrying out any commercial actions with you

  • Passing on, transferring, renting or exchanging customer or prospect files with the Group's partners

  • Implement any communication, advertising or targeted actions,

  • Manage the organisation of and your participation in any competition,

  • To personalise your experience and your needs by using any browsing tracking technology, in particular by means of automated decision-making,

  • Locate you in order to better provide the requested services and manage your request by putting you in contact with our nearest partner,

  • To comply with our legal and regulatory obligations,

  • To manage the recruitment process (responding to applications, conducting interviews, etc.).

 

Recipients of personal data

You are informed that the data collected may be communicated to the following persons, in particular if these persons are involved in the process for the purposes set out above:

  • To salaried or non-salaried staff of Group companies who are required to process the data or who may be involved in the process, depending on your request;

  • Group companies and estate agencies, and in particular their sales agents;

  • IT Service Providers, in particular as part of the provision of a particular service, or for the management of behavioural tracking technologies,

  • The Group's commercial partners (property brokers, insurance brokers, banks, asset management advisers) or any property professional (estate agents, property dealers, administrators) whose services may add value to your project or who may offer you special advantages.

  • To authorised administrative or judicial authorities, on request and exclusively to meet legal obligations.



Cookies

The Group's websites are:

  • Digitregroup.com

  • Capifrance.fr

  • Recrutement.capifrance.fr

  • Optimhome.com

  • Optimhome-recrutement.com

  • Dili.fr

  • Drimki.fr

  • Immobilier-neuf.com

 

When you visit one of these sites, cookies may be stored on your terminal (computer, tablet, etc.). A cookie is a small text file placed on your terminal when you visit a site or view an advertisement. A cookie cannot damage the terminal you are using. The purpose of a Cookie is to store information relating to browsing on the Site (the pages consulted, the date and time of consultation, etc.). This information may be read during future visits by the Cookie sender. Under no circumstances do these cookies contain personal information. Cookies are in no way intended to fraudulently collect personal data.

We use different types of cookies for different purposes. You may at any time choose to deactivate the saving of Cookies by configuring your Internet browser.

DIGIT RE GROUP reminds you that by deactivating Cookies, your browsing on one of its Sites may be impaired and recommends that you set your browser parameters taking into account their purpose.

If you wish to configure your cookies, you can proceed as indicated below depending on the browser you are using.

FIREFOX

From the "Tools" menu, then "Options", click on the "Privacy" icon, then the "Cookie" menu and select the options you want.

 

INTERNET EXPLORER 6 AND ABOVE

From the "Tools" menu, then "Internet Options", click on the "Confidentiality" tab and select the level by moving the cursor.

 

SAFARI

From the Safari menu, go to "Preferences" and "Security" and select the options you want.

 

GOOGLE CHROME

Click on the Chrome menu icon in the top right-hand corner of the browser window, then select "Settings". At the bottom of the page, click on Show advanced settings. In the Privacy section, check/uncheck the privacy settings to suit you.

 

Concerning the management of third-party cookies

YOUR ON LINE CHOICES

The www.youronlinechoices.com website, set up by the European Digital Advertising Alliance (EDAA), an association of advertising professionals, allows you to accept or refuse the cookies used by the companies listed on this site when you visit their services.

 

MEASUREMENT AND AUDIENCE COOKIES

To change your settings for managing audience measurement and statistical cookies, please consult the following address:

Google Analytics : https://tools.google.com/dlpage/gaopout?hl=fr

You can also disable cookies by installing the DoNotTrack extension available on GoogleChrome and Firefox:

- https://addons.mozilla.org/fr/firefox/addon/donottrackplus/

- https://chrome.google.com/webstore/detail/do-not-track/

 

This list is not exhaustive and is subject to change.

 

Links to sites not administered by DIGIT RE GROUP

The DIGIT RE GROUP websites may suggest that you click on hypertext links leading to other websites even if they are not administered by DIGIT RE GROUP or its subcontractors. Under no circumstances can DIGIT RE GROUP be held responsible for the content of these sites, which it neither publishes nor administers. The proposed redirection to a third party site does not constitute a recommendation and DIGIT RE GROUP is in no way responsible for the editorial content of the sites concerned.

 

Conservation period

Where it is not subject to a legal obligation to retain, the personal data collected will be retained for a period of 5 years from the last contact you have had with the Group or one of its subsidiaries.

Your data used for recruitment purposes will be kept for 2 years from the last contact you have had with the Group or one of its subsidiaries.

 

Storage and transfer

We guarantee the confidentiality and integrity of your personal information by using secure exchange protocols.

If you access the websites from a country outside the European Union whose legislation on the collection, use and transfer of data differs from European legislation, you agree to the transfer of your personal data to the European Union as part of your browsing of the websites.

If DIGIT RE GROUP or any of its subsidiaries becomes aware that a third party is using or disclosing your personal data in a manner that is contrary to this Privacy Policy or applicable law, DIGIT RE GROUP will take all reasonable steps to prevent or stop such use or disclosure.

DIGIT RE GROUP may also transfer your personal data to third parties outside the European Union, if DIGIT RE GROUP considers that such a transfer is necessary for technical reasons (for example, to host websites), as part of DIGIT RE GROUP's legitimate interests or to meet legal obligations. Such transfers may be made securely, by Internet, by post, by fax or by any other method that DIGIT RE GROUP deems appropriate and in compliance with applicable legislation.

Access to these documents is possible by sending a request in accordance with the procedure described below ("Exercising your rights").

 

Place of storage of your personal data

Microsoft Azure

  • France Central : France - Paris

  • West Europe : Pays-Bas

 

Amazon AWS

  • Irlande (eu-west-1)

  • Allemagne - Francfort (eu-central-1)

  • France - Paris (eu-west-3)

 

OVH

France

2 rue Kellermann - 59100 Roubaix - France

 

Your rights

In accordance with the provisions of the French Data Protection Act of 6 January 1978, as amended by Decree no. 2019-536, and European Regulation no. 2016/679 of 27 April 2016, you have the right to:

  • Access and obtain a copy of your data,

  • Rectification,

  • Erasure,

  • The right to restrict processing,

  • A right to portability of your personal data,

  • Notification of updates to each recipient to whom the data has been communicated in the event of rectification or deletion of such data,

  • To the portability of only the personal data you have provided to us,

  • To withdraw your consent at any time,

  • To give instructions concerning your personal data after your death,

  • To lodge a complaint with the CNIL - Service des Plaintes - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.

 

Opposition rights

In addition to the above, your attention is explicitly drawn to the following rights of objection:

  • to object at any time, for reasons relating to your particular situation, to the processing of your personal data for the purposes of the legitimate interests pursued by the Company, including profiling

  • to object at any time to the processing of your personal data for the purposes of commercial canvassing, including profiling insofar as it is linked to such canvassing

  • To oppose the communication of your personal data to a third party.

You are informed that if you object, we will stop processing your data for the purposes set out in this paragraph.

However, if we are able to justify that there are one or more legitimate and compelling reasons for the processing, either for the establishment, exercise or defence of legal claims, we will continue the processing and inform you that we cannot, in whole or in part, comply with the exercise of your right.

 

Exercising your rights

You may exercise your rights by contacting dpo@digitregroup.com or by post at DIGIT RE GROUP - DPO - Immeuble Diver'City, 639 Rue du Mas de Verchant 34170 CASTELNAU-LE-LEZ, specifying "Personal rights" in the subject line and enclosing a copy of your proof of identity.

In accordance with Article 12.3 of the General Data Protection Regulation, you will receive a reply within one month of receipt of your request. In certain cases, particularly where your request is complex, this period may be extended by two months.

 

Legal basis for processing

Pursuant to Article 6.1 of the General Data Protection Regulation, you are hereby informed that the various data processing operations described below are:

  • Carried out because you have consented to the processing of your personal data for the purposes set out above;

  • Necessary for the performance and fulfilment of a contract to which you are a party;

  • Necessary for the legitimate interests pursued by DIGIT RE GROUP or its subsidiaries with a view to improving its services and understanding your expectations, allowing in particular the protection of your rights and your data.



Data protection

DIGIT RE GROUP, as the party responsible for processing your personal data, undertakes to implement all necessary measures to ensure the security and confidentiality of personal data transmitted or collected.


Information concerning data collected and processed by the company not obtained directly from the data subject

Your personal data may have been communicated to us without us having collected it ourselves, but via other sources (for example, without this list being exhaustive: partners, service providers, customers, etc.).

In accordance with regulations, we will inform you:

  • At the earliest on the day of the 1st contact and at the latest within one month of the present confidentiality policy containing all the information that the Company must provide you with,

  • of the source from which the Company received your details.

 

Modification of the privacy policy

These terms and conditions may be amended at any time, particularly in the light of changes in legislation, regulations and case law. For this reason, we invite you to consult them regularly, but we reserve the right to inform you by any means.